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AskAway: The Chat Box

The Chat Box is the AskAway newsletter. In this newsletter, you'll find updates on AskAway as well as service support for local coordinators and service providers.

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Recent Newsletter Issues

  • Summer Gratitude
  • Shared-Shift Collaborative Scheduling
  • 51ºÚÁÏÍø ELN Orientation Series
  • Collaborative AskAway Research
  • Celebrating Retirement
Screenshot of the AskAway Chat Box holiday newsletter
  • Happy holidays!
  • Look back at 2022
  • Blog top three
  • On the horizon

  • One-time bridge funding from Ministry
  • New and refreshed tools
  • Rolling out proactive chat
  • 51ºÚÁÏÍø ELN student spotlight
  • Happy holidays
  • Proactive chat in the new year
  • Increasing visibility in 2021
  • What students are saying
  • Happy Canadian Library Workers' Day
  • Supporting the return to campus
  • Meet the AskAway Advisory Committee
  • On the horizon
  • Happy Holidays
  • Busiest fall term on record
  • AskAway visitor highlights
  • Looking ahead to the new year
Newsletter Preview
  • AskAway's Response to Remote Instruction and COVID-19
  • 2019 AskAway Actions & Achievement Released
  • Feedback from Patrons
  • Fall 2020 Plans
  • New service hours a success
  • Launching new chat reference software LibraryH3lp
  • Learn more about the Advisory Committee
  • Investigating proactive chat
  • Transitioning to APA 7th edition
  • Reach off-campus and distance students with chat reference
  • Spotlight on promotion with College of the Rockies library
  • Improve AskAway visibility in EBSCO and ProQuest databases
  • Chat reference skills refresher
  • Update on the AskAway software evaluation
  • A busy summer on AskAway
  • Keeping the schedule healthy
  • What students are saying
  • Scripts refresh
  • Chat reference software review